Otto books
your appointments
while you sleep.
The AI shop manager that turns your website into a 24/7 service desk — books real appointments, sends real reminders, fills your bays.
No credit card · 5-min setup · Cancel anytime
Half the customers you served last year aren't coming back.
Not because they were unhappy. Because nobody followed up. Independent shops lose 30–50% of repeat business to forgetfulness — phones unanswered, reminders unsent, follow-ups untracked.
30–50%
Repeat business lost
Customers forget when service is due. You never follow up. They drift to whoever reminded them.
10+ hrs
Owner-hours per week
Spreadsheets, sticky notes, returning missed calls, manually texting reminders one at a time.
After 6pm
Bookings lost
Customers visit your website at 9pm. Phone goes to voicemail. They book the next shop instead.
Source: industry research on auto repair retention (R.O. Writer, Cloud Auto Manager).
Three moving parts. Then it runs itself.
Wire Otto in
Drop two lines of code on your website. Otto learns your services, hours, pricing, and certifications from a single setup form. Five minutes.
Otto runs the front desk
Visitors chat with Otto 24/7. He answers questions in your shop's voice, checks your calendar for conflicts, and books real appointments — not vague leads.
Customers come back
Otto remembers every vehicle, every service, every due date. Sends SMS reminders at the right moment. Brings the customer back. You collect the work.
Watch Otto take
a real booking.
No phone tag. No missed leads. No after-hours voicemail. Otto handles the front desk so you handle the work.
- 01
Customer starts a chat
Visitor lands on your site, asks about a service.
- 02
Otto collects the details
Name, phone, vehicle, time — naturally in conversation.
- 03
SMS consent, built in
Required disclosure, explicit opt-in, audit trail logged.
- 04
Appointment confirmed
Real appointment in your calendar. SMS to customer + you.
TCPA + A2P 10DLC by default
Otto records explicit consent, logs an audit trail, and honors STOP / START keywords automatically.
Otto · Shop AssistantOnlineSix tools. One AI manager.
Everything Otto handles for you — without any of the bloat. No DVI workflow. No parts catalog. No 47-tab onboarding.
AI website booking
Otto chats with visitors and books real appointments. No phone tag, no after-hours voicemail.
Customer + vehicle history
Every customer, every vehicle, every service logged. Otto never forgets a due date.
AI SMS reminders
Personalized reminders at the right moment. 95%+ open rate beats every email campaign.
Overdue customer alerts
Otto flags customers past due and reaches out automatically. Reactivates dormant revenue.
Multi-location
One Otto, every bay. Single dashboard across every location you run.
TCPA + A2P 10DLC
Consent collected, audit trail logged, STOP/START handled. Built right from day one.
“Tekmetric runs the bays. Otto runs the front door.”
The dashboard your
morning coffee deserves.
Walk in, glance at the screen, know exactly what Otto did overnight. No spreadsheets. No mystery. Just numbers that move the needle.
- Retention rates by month and location
- Which reminders drive the most bookings
- Appointment volume + no-show rate
- Customer base, week over week
Otto · Daily Brief
Burke's Tire — Dover, NJ
This month
Customers tracked
1,247
Otto, working overnight
SMS reminders sent
342
From Otto + reminders
Appointments booked
89
+23 pts vs last month
Customer retention
94%
Otto vs. the old guard.
Tekmetric and Shopmonkey run the bays. They're great at it. Otto runs the front door — the part nobody else owns. Use both. Or use Otto first and add the rest when you outgrow your spreadsheet.
Front-desk AI
OttoManagerPro
Shop ops
Tekmetric / Shopmonkey
Books appointments from website chat
AI handles booking end-to-end
Setup time
Starting price
Per-user fees
Multi-location included
AI service reminders
TCPA + A2P 10DLC out-of-box
Full DVI / parts inventory
For deeper shop ops
Pricing reference: vendor public pricing pages (April 2026). Capabilities reflect default plans, not add-ons.
Hire Otto.
Fire him in 30 days if it doesn't work.
14 days free, no card. 30-day money-back on paid plans. Cancel any time, your data exports cleanly.
Plan
Starter
Solo shop, getting your feet wet
- Up to 200 customers
- 300 SMS / month included
- Template-based reminders
- Basic dashboard
- Email support
Plan
Pro
Growing shop, multi-location
- Unlimited customers
- 1,000 SMS / month included
- AI personalized reminders
- Auto Google review requests
- Up to 3 locations
- Advanced analytics
- Priority support
Plan
Business
Chains, franchises, 4+ bays
- Unlimited locations
- White-label widget
- API access + SSO
- Dedicated onboarding
- Volume SMS pricing
Frequently raised concerns.
Real questions from real shop owners. Honest answers — including what Otto doesn't do.
Otto handles website chat — that's where after-hours bookings disappear today. Most shops pair Otto with their existing phone line. Voice/AI receptionist is on the roadmap; we'll integrate, not replace.
Hire Otto
tonight.
Five minutes to set up. Fourteen days free. By morning, Otto could already have booked your first appointment.
No credit card · 5-min setup · Cancel anytime
